Shipping policy
At Cooknest, we strive to provide reliable and convenient shipping services for all customers purchasing notebooks, writing supplies, and art materials.
1. Order Processing
Orders are generally processed within:
1–3 business days
after payment confirmation.
Orders are not processed on weekends or major holidays.
2. Shipping Cost
We provide:
Free standard shipping on eligible orders.
Orders under $10.00 USD will include a shipping charge of:
$5.99 USD
Applicable shipping fees will be displayed during checkout before payment confirmation.
3. Delivery Time
Estimated delivery:
5–10 business days
Delivery times may vary depending on:
- Shipping destination;
- Carrier delays;
- Weather conditions;
- Holiday periods.
4. Tracking Information
Once your order ships, tracking details will be sent to the email address provided during checkout.
5. Lost or Delayed Packages
Cooknest is not responsible for delays caused by:
- Incorrect customer addresses;
- Carrier interruptions;
- Severe weather;
- Events beyond reasonable control.
If your package appears lost or significantly delayed, please contact our support team for assistance.